(602) 283-3823
Hearing Aid Repairs
Hearing aids are an excellent way for people to function in the world around them, and it is important that they are looked after and repaired if they break. Over time, hearing aids can be subjected to normal wear and tear that can lead to their malfunction. It is always better to fix such problems as early as possible, as they may not become serious if taken care of early.
Schedule an Appointment
Common Hearing Aid Repairs Issues
Hearing aids are tiny but complicated devices that can experience various problems. One common issue is when there is no sound, which may be due to a blocked microphone, a dead battery, or a breakdown of the device itself. Distorted or weak sound can occur due to moisture build-up, a broken receiver, or wax blockage. Whistling or feedback is often caused by improper fitting, excessive earwax, or a damaged microphone. Battery problems, such as leaking, short lifespan, or failure to hold charge, may require replacement or further checks. Physical damage, including cracked cases, broken tubing, or loose parts, can also lead to reduced performance and necessitate servicing.
Tips for Hearing Aid Maintenance
To avoid specific problems and increase the life of your hearing aids, consider incorporating some practical maintenance habits into your daily routine. Daily cleaning with a soft, dry cloth helps remove dirt and wax build-up. Proper battery care involves switching off your hearing aids when not in use and storing zinc batteries in a cool place. It is advisable to keep your hearing aids in a pouch or container when not in use, avoiding humid or very hot environments. Regularly checking the microphone and speaker for blockages can prevent issues. Additionally, using a dehumidifier or drying kit can help mitigate moisture-related damage.
When to Get Professional Repair
While some issues can be easily solved at home, there are instances when professional service is necessary. If you notice persistent hissing, static, or buzzing noises that do not resolve, it may be time to seek professional help. Similarly, if you are unable to hear despite increasing the volume, or if your hearing aids have physical damage such as cracks or loose parts, professional repair is recommended. If your hearing aids shut down or fail to respond when attempted to be switched on, or if you experience continuous battery drainage despite proper usage, bringing them to our clinic for repair is advisable.
Our Hearing Aid Repair Services
At Platinum Hearing, we provide comprehensive repair services to ensure your hearing device functions at its best. Our thorough cleaning process removes wax, dust, and other debris that can interfere with sound quality and performance. We also offer battery replacement, supplying fresh, long-lasting batteries to keep your device powered throughout the day. If you experience changes in your hearing or sound clarity, our reprogramming service adjusts the settings to improve comfort and enhance your listening experience.
For devices with physical damage, we repair or replace essential components such as microphones, speakers, and tubing to restore functionality. Additionally, we treat moisture damage caused by exposure to sweat or humidity, helping to prevent long-term issues and extend the life of your hearing aids.
How to Avoid Causing Damage to Hearing Aids
Taking care of your hearing aids helps prevent damage and reduces the need for repairs. While accidents can happen, following a few simple steps can help protect your devices. Avoid moisture exposure by removing your hearing aids before bathing, swimming, or applying cosmetics.
Physical damage can also be prevented by handling your hearing aids gently and storing them in a safe place when not in use. Keep them away from extreme temperatures, as prolonged exposure to heat or cold can affect their performance. Regular check-ups help ensure proper function by allowing for preventative cleanings and adjustments. If your hearing aids are not working correctly, do not continue using them in hopes that they will fix themselves.
Contact Platinum Hearing today to make a repair appointment and get your hearing devices back.
Contact Us

7629 E Pinnacle Peak Rd
Suite 118
Scottsdale, AZ, 85255
Call or text: (602) 283-3823
Monday – Friday: 9:00AM – 5:00PM
Evening appointments available on Wednesday by appointment only.






