Privacy Policy
Last Updated: May 1, 2026
1. Introduction
Platinum Hearing commits to protecting personal information privacy. This policy explains how we collect, use, and share data. Visiting the Platinum Hearing website means accepting these terms.
2. Information Collection
The site collects information you provide, including name, email, phone number, appointment preferences, and other voluntary submissions through contact forms and interactive website features.
3. Use of Cookies
Cookies are small files placed on your computer. When accepted, they help us analyze traffic and track visits to particular pages.
Cookies are used to:
- Understand and preserve your preferences for future visits
- Track advertising performance (Google Ads, Meta)
- Compile aggregate site traffic data to improve future experiences
You can disable cookies through your browser settings.
4. Use of Your Information
Information collected may be used to:
- Personalize your experience and address individual needs
- Improve the website based on your feedback
- Enhance customer service and response capabilities
- Send periodic emails, SMS, or phone contact related to your care
5. Consent to Contact
By submitting a form on our website, you are providing explicit consent for contact via SMS, phone, or email. Message & data rates may apply. Reply STOP to opt out of SMS, HELP for help. Message frequency varies based on your interactions.
6. Information Protection
Platinum Hearing implements security measures to protect personal information behind secured networks, accessible only to authorized personnel bound by confidentiality agreements. Protected health information is handled under a separate Notice of Privacy Practices (HIPAA) delivered at your first visit.
7. Sharing of Your Information
Personal information is not sold or traded. Trusted third parties who assist with operations (payment processors, appointment scheduling platforms, analytics providers) must maintain confidentiality and use data only to perform services for Platinum Hearing.
8. Changes to Privacy Policy
Platinum Hearing reserves the right to modify this policy. Changes are posted on this page with an updated date at the top.
9. Contacting Us
Questions about this policy can be directed to:
- Platinum Hearing
- 7629 E Pinnacle Peak Rd Suite 118, Scottsdale, AZ, 85255
- Phone: (480) 631-7194
- Email: info@platinumhearingaz.com